Shipping Policy
By admin / October 9, 2024 / No Comments / Information
Shipping Policy – WB Threads
We’re committed to delivering your order quickly, safely, and reliably. Please review our shipping guidelines below:
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive a notification once your order has shipped.
Shipping Rates & Delivery Times
Location | Shipping Method | Estimated Delivery Time | Cost |
---|---|---|---|
Hong Kong | Standard Shipping | 2–4 business days | Free over HKD $300 / HKD $30 Flat Rate |
International | Tracked Shipping | 7–14 business days | Calculated at checkout |
Delivery times are estimates and may vary depending on location, customs, and unforeseen delays.
Order Tracking
Once your order is shipped, you’ll receive a tracking number via email so you can monitor your delivery.
Delays & Lost Packages
WB Threads is not responsible for shipping delays due to courier issues, customs processing, or incorrect address details. If your order is delayed or appears lost, please contact us at weibincompany@gmail.com, and we’ll assist you promptly.
Customs & Duties (International Orders)
Buyers are responsible for any customs and import taxes that may apply in their country. WB Threads is not responsible for delays due to customs.
Need Help?
For any shipping-related inquiries, reach out to us at weibincompany@gmail.com — we’re happy to help.